Refund policy
CozyKing Return & Refund Policy
At CozyKing, we want you to love your blanket. If you're not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Damaged or Defective Items
If your blanket arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos of the item and packaging
- A brief description of the issue
We will gladly provide a replacement or full refund if the issue is verified.
Refunds
Once we receive and inspect your return, we will notify you of the approval status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Non-Returnable Items
For hygiene and quality reasons, we cannot accept returns on:
- Used blankets
- Items damaged through normal wear or misuse
- Final sale or clearance items (if applicable)
Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
Contact Us
If you have any questions regarding your return, please contact us at:
Email: support@cozykingblanket.com
Thank you for choosing CozyKing!